Privacy Policy
This Privacy Policy explains how Winchester Roofing Company, LLC, doing business as Winchester Roofing & Siding ("Winchester," "we," "us" or "our"), collects, uses and protects information when you visit winchesterroofingco.com, call us, email us or receive text messages from us.
1. Who we are
Winchester Roofing Company, LLC, doing business as Winchester Roofing & Siding
305 Eastwood Rd, Williamsburg, OH 45176
Phone: (937) 695-9025
Email: [email protected]
2. Information we collect
Information you give us. When you call, email, text or submit a form, we may collect your name, phone number, email address, property address and details about your project.
Information collected automatically. When you visit our website, we may collect basic technical information such as your browser type, device type, pages visited and the date and time of your visit, using cookies and similar tools.
3. How we use your information
- To respond to your questions and requests
- To schedule and provide estimates, inspections and services
- To send appointment confirmations, reminders and updates about your project
- To follow up on estimates and ask about your experience
- To send occasional offers or news, only if you have agreed to receive them
- To operate, maintain and improve our website and services
- To meet legal and regulatory requirements
4. Text messaging (SMS)
If you give us your mobile number and agree to receive text messages, Winchester Roofing & Siding may send you text messages about your inquiry, estimates, appointments, project updates and customer care, and, if you agree, occasional promotional messages.
- Message frequency varies based on your inquiry and project.
- Message and data rates may apply.
- To opt out, reply STOP to any message. You will receive one confirmation message and no further texts unless you opt in again.
- For help, reply HELP or call us at (937) 695-9025.
- Consent to receive text messages is not a condition of any purchase.
- Wireless carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the information-sharing categories described in this policy and will not be shared with any third parties.
5. How we share information
We do not sell your personal information. We share information only in these limited cases:
- With service providers who help us run our business, such as scheduling, phone, text, email and website hosting providers. They may use your information only to provide services to us. This does not include sharing mobile opt-in data or consent, as described in section 4.
- When required by law, or to protect our rights, our customers or the public
- As part of a sale, merger or transfer of our business, subject to this policy
6. Cookies
Our website may use cookies to remember your preferences and understand how visitors use the site. You can block or delete cookies in your browser settings. Some parts of the site may not work as intended without them.
7. How long we keep information and how we protect it
We keep personal information only as long as needed for the purposes in this policy or as required by law. We use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure.
8. Your choices
- Reply STOP to any text message to stop receiving texts.
- Use the unsubscribe link in any marketing email, or contact us, to stop marketing emails.
- Contact us to ask what personal information we hold about you, or to ask us to correct or delete it.
9. Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
10. Links to other websites
Our website may link to other websites, such as manufacturers or social media. We are not responsible for their privacy practices.
11. Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top shows when it was last changed.
12. Contact us
Questions about this policy or your information? Call (937) 695-9025, email [email protected], or write to us at 305 Eastwood Rd, Williamsburg, OH 45176.